All customers of Payson Solutions Group, Inc. agree to all provisions set forth in the following terms of service policies.
Businesses that engage with Payson Solutions Group, Inc. without a specific contract, project, scope of work, or support agreement, are also bound to all terms and provisions herein as indicated on our invoices.
By the Account Activation Date of each month, Payson Solutions Group, Inc. shall either:
(1) debit the client's credit card (when such information has been provided by the client); or
(2) deliver, by e-mail or regular mail, an invoice in accordance with the applicable Service Fees for services rendered for the current month. When an invoice is delivered to the client, payment shall be remitted to Payson Solutions Group, Inc. by no later than the specified payment due date. Payson Solutions Group, Inc. shall be entitled to immediately terminate this agreement for client's failure to make timely payments. You will be provided with an invoice on a monthly basis. All credit cards are billed automatically on a monthly basis. It is the client's responsibility to ensure that they have sufficient credit to cover this transaction. In the event that there is insufficient credit, we will send an e-mail notification, at which point we will need to be provided with another credit card account number within 24 hours. If we do not receive a response within 24 hours, the account, and all accounts under that account plan, will be suspended.
Client agrees to pay all invoices via company check drawn against a business account (our standard and preferred payment method). Clients wishing to pay with credit card may do so, but only in person. Payments made in excess of $250.00 will be subject to a 2.75% surcharge, as this payment method is provided to our customers as a convenience, and is considered an alternative to our preferred payment method.
Certain services carry a setup fee charged by Payson Solutions Group, Inc. to client, which must be paid by client in order to have use of said services. If client terminates this agreement, client shall be responsible for any and all outstanding fees owed to Payson Solutions Group, Inc. and agrees to pay any and all fees incurred by client. Because the services are provided on a monthly basis, the client will be responsible for service fees incurred each month, regardless of when client provides notice of termination. Thus, for example, if the client provides notice of termination on the 15th day of a particular month, the client will be responsible for service fees for the entire month, and such fees will not be pro-rated or refunded.
Money back guarantee & refund policy
Payson does not generally refund cancelled contracts. For example, if your contract is quarterly and you request a refund after two months, no refunds will be admitted. No refunds are issued for setup charges, add-on charges, domain-registrations, add-on purchases, SSL certificates or overage charges. In case of AUP violations, any and all refunds are forfeit.
Any account deactivated due to non-payment will require a reactivation fee of $100.00 prior to reactivation. Account balances must also be brought out of arrears before services can be restored. A security deposit may also be required before services or access to files and data can be restored, solely at our discretion.
We do not refund partial monthly fees to accounts. We require 30 days written notice by certified mail for a early service cancellation.
Collections and Fees
Invoices are expected to be paid in full by the 'due by' date included in the invoice. Any amounts unpaid by this date will shall accrue interest a the rate of 12% per annum and shall continue to accrue interest until paid in full. In addition, in the event of non-payment, Payson Solutions Group, Inc. may also seek and collect reasonable attorneys fees and costs incurred for the enforcement of the terms of any agreement and the collection of the amounts set forth in our invoices.